Introduction

Welcome to Lunovya Wellness Co. ("Lunovya," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, products, services, subscriptions, educational content, Circadian Oral Health Quiz, and Dental Professionals Registry.

By accessing or using our website, purchasing products, creating an account, taking our quiz, enrolling in a subscription, or engaging with our services, you agree to be bound by these Terms.

Please read them carefully. If you do not agree with any part of these Terms, please refrain from using our website or services.

1. Acceptance of Terms

By accessing this website or using our services, you confirm that you are at least 18 years old (or have the consent of a parent or legal guardian if between 16 and 18) and that you have read, understood, and agreed to these Terms and our Privacy Policy.

If you are using our services on behalf of a business, dental practice, organization, or institution, you represent that you have the authority to bind that entity to these Terms.

2. Description of Services

Lunovya provides science-backed oral wellness products, personalized oral care recommendations, educational content, and subscription-based wellness services.

Our services include:

• Direct-to-consumer oral wellness products

• Circadian Oral Health Quiz and personalized recommendations

• Subscription-based oral care replenishment programs

• Educational content, articles, and wellness resources

• Customer support services

• Dental Professionals Registry and wholesale access programs

• Promotional and loyalty programs

We reserve the right to modify, suspend, discontinue, or update any aspect of our services at any time without prior notice.

3. Orders, Accounts & Subscriptions

Account Registration

You may be required to create an account to access certain features. You agree to provide accurate, complete, and current information.

Product Orders

By placing an order, you agree that all information submitted is accurate and that you are authorized to use the selected payment method.

Subscription Programs

Certain products may be offered through recurring subscription plans.

By enrolling in a subscription, you authorize recurring charges according to the selected delivery schedule.

Subscriptions may be modified, paused, or canceled through your account dashboard or by contacting customer support.

Order Cancellation

Orders may only be modified or canceled before fulfillment begins. Once an order has been processed or shipped, cancellation may no longer be possible.

4. Payment Terms

Pricing: All product prices, subscription fees, shipping charges, and promotional offers displayed on our website are subject to change without notice.

The price applicable to your purchase is the one displayed at the time your order is confirmed.

Payment methods: We accept approved payment methods displayed at checkout.

Payment must be successfully processed before an order is fulfilled.

Refunds: Refund eligibility is governed by our Refund Policy.

Generally, opened, used, or consumed products may not be eligible for return unless required by applicable law.

Taxes: Applicable taxes, duties, and fees may be added where required by law.

5. User Conduct

When using our website and services, you agree to:

• Provide accurate and truthful information

• Respect our employees, partners, and community members

• Use our services only for lawful purposes

• Refrain from attempting unauthorized access to our systems

• Avoid introducing viruses, malware, or harmful code

• Avoid interfering with website functionality or security

• Refrain from reproducing, distributing, or exploiting our content without permission

We reserve the right to refuse service, suspend accounts, cancel subscriptions, or terminate access for violations of these Terms.

6. Medical Disclaimer

Important: Lunovya products and recommendations are intended for general oral wellness and personal care purposes only.

Our products, educational content, and Circadian Oral Health Quiz do not constitute medical advice, diagnosis, treatment, or professional dental care.

Nothing on our website should be interpreted as a substitute for consultation with a licensed dentist, physician, or healthcare professional.

You are responsible for:

• Reviewing ingredient information

• Disclosing allergies or sensitivities

• Following usage instructions

• Seeking professional medical or dental care when necessary

Individual experiences and outcomes may vary.

Lunovya makes no guarantees regarding specific health outcomes, treatment results, or improvements.

7. Intellectual Property

All content on this website—including text, graphics, illustrations, product descriptions, photography, videos, logos, trademarks, software, designs, educational materials, and the Lunovya brand—is the exclusive property of Lunovya or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, transmit, publish, display, sell, or exploit any content without our prior written permission.

Personal, non-commercial use of our website and educational resources is permitted.

8. User-Generated Content

If you submit reviews, testimonials, photographs, comments, survey responses, social media content, or other materials ("User Content"), you grant Lunovya a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and display such content for marketing, promotional, operational, and educational purposes.

You represent that any User Content:

• Is accurate and lawful

• Does not violate third-party rights

• Does not contain misleading, offensive, defamatory, or unlawful material

• Is content you have the right to share

We reserve the right to remove User Content at our discretion.

9. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the content, policies, practices, or availability of these third-party services.

We may also utilize third-party providers for:

• Payment processing

• Shipping and fulfillment

• Analytics

• Customer support

• Email communications

• Subscription management

Your use of those services is subject to their respective terms and policies.

10. Disclaimer of Warranties

Our website, products, content, and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

Lunovya does not warrant that:

• The website will be uninterrupted, secure, or error-free

• Product availability will always be maintained

• Recommendations will meet your expectations

• Website content is complete, accurate, or current at all times

• Defects or errors will be corrected immediately

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, Lunovya, its founders, officers, employees, affiliates, partners, suppliers, and licensors shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

• Use of or inability to use our website or services

• Product usage

• Subscription interruptions

• Unauthorized access to your information

• Website outages or technical issues

• Errors or omissions in content

• Third-party service failures

Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Lunovya, its officers, employees, affiliates, and partners from any claims, liabilities, losses, damages, expenses, or costs (including reasonable legal fees) arising from:

• Your use of our services

• Your violation of these Terms

• Your violation of any third-party rights

• Content submitted by you

• Misuse of our products or recommendations

13. Termination

We reserve the right to suspend, restrict, or terminate your access to our website, subscriptions, registry programs, or services at any time, with or without notice, for any reason, including violation of these Terms.

Upon termination, your right to use our services will immediately cease.

Provisions relating to intellectual property, disclaimers, indemnification, limitation of liability, and dispute resolution shall survive termination.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction in which Lunovya operates, without regard to conflict-of-law principles.

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

15. Changes to These Terms

We may update or revise these Terms from time to time at our sole discretion.

The most current version will always be posted on this page along with an updated "Last Updated" date.

Your continued use of our website or services after any changes are posted constitutes acceptance of the revised Terms.

16. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Subscription Terms, and any other legal notices published on our website, constitute the entire agreement between you and Lunovya regarding the use of our website and services.

18. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:

Lunovya Wellness Co.

Email: legal@lunovya.com

Phone: (310) 555-7842

Address: Santa Monica, CA 90403

By engaging with Lunovya, you become part of a community that values intentional living, scientific integrity, and mindful rituals—supporting healthier smiles, healthier habits, and everyday radiance.